Monโ€“Fri 9โ€“5 ยท Minneapolis, MN ยท Printed & embroidered in-house โ€ช(612) 516-5859โ€ฌ ยท Text Us
Frequently Asked Questions

Questions? Weโ€™ve Got Answers.

Find quick answers about custom apparel, ordering, artwork, printing, embroidery, production, and shipping.

Ordering & Pricing

How do I order custom apparel?

You can customize and order many products directly through our website using our online designer. If you need help, have a large order, or prefer working with us directly, simply contact us and weโ€™ll help you through the process.

Do you offer bulk discounts?

Absolutely. The larger your order, the better we can typically price it. We especially work with businesses, organizations, teams, events, and other customers who order apparel in larger quantities or order frequently.

Can I request a custom quote?

Yes. For larger or recurring orders, contact us with the products youโ€™re interested in, approximate quantity, artwork, and print or embroidery locations. We can put together a custom quote for you.

Can you help me choose the right shirt, polo, hoodie, or hat?

Yes. If you arenโ€™t sure what product to use, tell us what you're looking for, your budget, and how the apparel will be used. We can recommend options that fit your project.

Artwork & Customization

What type of artwork should I send?

High-resolution artwork is always best. Vector files such as AI, EPS, PDF, or SVG are preferred when available. High-quality PNG files with transparent backgrounds also work well for many projects.

What if my artwork isn't print-ready?

Send us what you have. We can review your artwork and let you know if anything needs to be adjusted before production.

Will I see a mockup before my order is produced?

For orders handled directly through our team, artwork and placement are reviewed before production. Production does not begin until the order is finalized and any required approval is completed.

Can you print full-color designs?

Yes. Our digital apparel printing process works great for full-color logos, detailed artwork, gradients, and designs with many colors.

Printing & Embroidery

Do you offer both printing and embroidery?

Yes. We offer professional custom apparel printing as well as embroidery for products such as polos, hats, jackets, and other apparel.

Can you embroider hats?

Yes. We offer embroidered hats and can help recommend hat styles that work well with your logo and intended use.

Can I bring my own garments for embroidery?

At this time, we do not embroider customer-supplied garments. We offer a large selection of apparel through our suppliers and can help you find an appropriate product for your project.

Where is my order produced?

Our custom printing and embroidery are produced in-house by Tiger Claw Custom Prints, giving us greater control over quality and production.

Production & Shipping

How long does an order take?

Turnaround varies depending on the product, quantity, artwork, inventory availability, and our current production schedule. If you have a specific deadline, please contact us before placing your order.

Do you offer rush orders?

Rush production may be available depending on the order and our current production schedule. Contact us with your deadline and weโ€™ll let you know what is possible.

Do you ship orders?

Yes. We offer shipping so you can order custom apparel from us even if you're not nearby.

Do you offer local pickup?

We currently do not offer local pickup. Completed orders are shipped directly to the customer.

Business & Recurring Orders

Do you work with businesses and organizations?

Yes. Business and organization orders are a major part of what we do. We can provide custom apparel for employees, uniforms, events, promotions, teams, schools, nonprofits, and more.

We order apparel frequently. Can we get better pricing?

Yes. We want to build long-term relationships with businesses that order regularly. If your company purchases apparel frequently, contact us. We may be able to offer special pricing based on your order volume and needs.

Can you help us find apparel for our company?

Absolutely. Tell us what you're looking for and we can recommend shirts, polos, outerwear, hats, and other apparel based on your budget and intended use.

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